At Doha Festival City, we offer one-of-a-kind shopping experience that ensures comfort, safety, and convenience for every customer by providing an array of VIP services available at our three Customer Service Desks strategically located around the mall.
Hire your in-mall personal assistant to carry all of your shopping bags, or a professional accompanying babysitter.
Our mall provides you instant access to reliable ATM machines in strategic locations throughout the mall.
Get connected with FREE WiFi at Doha Festival City.
Ready to chauffer you around the mall!
Our prayer rooms (both men and women's) are located across the First Floor throughout the Mall.
Lost something during your visit? Don’t hesitate to approach one of our customer service representatives for assistance.
Find your preferred shops easily with our mall guide, which contains the complete list of stores in Doha Festival City.
Never run out of battery and stay connected with our on-the-go phone chargers.
You don’t want to be carrying your purchases around all day. Be free and unencumbered to enjoy the mall with our Shop & Drop service!
Enjoy a hassle-free shopping experience in Doha Festival City with our VIP valet parking service.
Bringing little ones with you? Leave your stroller at home. We’ll give you one to use while you’re at the mall. We also offer full support for those who need wheelchairs.