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Terms & Conditions
Doha Festival City “Qatar Airways Privilege Club” Digital Raffle 2022
Terms & Conditions
These terms and conditions apply to the Doha Festival City “Qatar Airways Privilege Club” Digital Raffle 2022, (“Digital Raffle”). The Digital Raffle is sponsored by Bawabat Al Shamal Real Estate Company WLL with its registered office at Shamal Road, Umm Salal, PO Box 559, Doha, Qatar (the “Sponsor”).
The Digital Raffle is open from 25 May 2022 to 25 June 2022 to residents of the State of Qatar with a valid Qatari identification card only. Minimum age of participation is 18 years old.
Participation in the Digital Raffle is free to enter, and no purchase is necessary.
Doha Festival City Mall represented by Bawabat Al Shamal Real Estate Company WLL (hereinafter “Doha Festival City Mall”) and Qatar Airways’ staff, their immediate families (spouse, parents, siblings and children, grandparents, cousins, etc.) up to fourth degree, household members, and any agent or any third party directly associated with the administration of the Digital Raffle are not allowed to participate in the Digital Raffle.
Promotional Activities for the Digital Raffle
Doha Festival City Mall will publish a social media post on their official Facebook, Instagram and Twitter account to promote the Digital Raffle.
Doha Festival City Mall will send an email communication to their customer database with the direct link to the Digital Raffle landing page.
Doha Festival City Mall will advertise the Digital Raffle on the digital screens in the mall throughout the duration of the campaign, with a QR code leading to the Digital Raffle landing page.
Doha Festival City Mall will advertise the Digital Raffle on the Customer Service Desk on the Ground Floor with a QR code leading to the Digital Raffle landing page.
How to Participate
1. Members of Doha Festival City’s customer database will receive an email or SMS containing a link, and Doha Festival City’s customers can scan the QR code published in the collaterals across the mall:
• 4x bulkheads on Ground Floor
• 4x standees on Ground Floor
• Tent cards in Customer Service Desk on Ground Floor and First Floor,
redirecting to Doha Festival City’s website, containing the Terms & Conditions of the Digital Raffle.
English Link: https://www.dohafestivalcity.com/home/whats-on/events/qatarairways
Arabic Link: https://www.dohafestivalcity.com/home/whats-on/events/qatarairways?lang=ar
2. The website will have a button redirecting to Qatar Airways’ Official Website linked below, so they can enroll to the Qatar Airways Privilege Club using the exclusive enrolment promo code “DFC2022”.
English Link: https://www.qatarairways.com/en-qa/Privilege-Club/join-now.html?promoCode=DFC2022
Arabic Link: https://www.qatarairways.com/ar-qa/Privilege-Club/join-now.html?promoCode=DFC2022
3. Once registered to the Privilege Club using the exclusive enrolment promo code “DFC2022,” the participant will be automatically entered into the Digital Raffle draw. Participants may enter only once.
4. Existing Privilege Club members are not eligible to participate in the Digital Raffle.
5. Two (2) winners will be drawn on 7 July 2022 randomly via an online software. The result of the Digital Raffle draw is final and cannot be disputed.
6. The participant’s registration to the Digital Raffle is an indication of their agreement to the use of their full name and image in any marketing material from Doha Festival City Mall. Any personal data relating to the participant will be used solely for marketing purposes and will not be disclosed to a third party without the participant’s prior consent.
7. Valid identification such as Qatari ID or Qatari Driver’s License must be presented by the winners of the Digital Raffle in order to collect the prize stipulated in item 9 below.
8. Winners agree that Doha Festival City Mall will contact him/her via their provided email address or phone number only for the sole purpose of informing him/her that he/she has won a prize and how he/she can collect the prize.
9. If Winners consent, Doha Festival City Mall shall publish their full name and pictures (taken while receiving the prize) on Doha Festival City Mall’s official website and social media channels after obtaining an approval from MOCI.
10. In case of no response from the winners of the Digital Raffle within ninety (90) days of being contacted, Doha Festival City Mall reserves the right to forfeit the Prize and reallocate the prize to 3rd and 4th name selected in the draw.
11. Prizes of the Digital Raffle are the following:
a. First Winner: 1x Economy Class Qatar Airways Flight Return Ticket on Qatar Airways network
b. Second Winner: 1x Economy Class Qatar Airways Flight Return Ticket on Qatar Airways network
12. By participating in the Digital Raffle, participants are deemed to have accepted and agree to be bound by these terms and conditions. The Doha Festival City Mall reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
13. The average value of the Prize is USD 645 (approx. QAR 2,348.45). Prizes are provided “as is” and without any warranty of any kind. Sponsor shall have no responsibility or obligation to a Winner who is ineligible for a Prize, or is unable to or who does not accept or utilize the Prize awarded, for any reason.
14. Prizes are non-extendable and non-transferable.
Prize Restrictions: Economy Class Roundtrip tickets (Outbound Doha)
1. (i) No black-out dates apply.
2. (ii) Winner must have valid government-issued documents as required for the itinerary and be legally able to travel without a legal guardian or parent.
3. (iii) All travel arrangements must be booked through Qatar Airways local office in Winner’s country of residence at least twenty-one (21) days prior to the proposed date of travel and in compliance with instructions given to the Winner. Once a flight booking has been confirmed, no changes are permitted.
4. (iv) Travel must originate from Doha, State of Qatar.
5. (v) The validity period for the prize tickets may not be extended and prize tickets may not be rebooked.
6. (vi) Sponsor is not liable for any expense incurred as a consequence of a flight cancellation or flight delay.
7. (vii) The prize tickets will be issued as electronic tickets.
8. (viii) Travel is subject to availability, which are subject to change in the sole discretion of Sponsor.
9. (ix) Flight schedules are subject to change without notice.
(x) Travel period: Winner must travel within one (1) year from the date of claiming the Prize.
(xi) Flight is subject to Qatar Airways Conditions of Carriage available at https://www.qatarairways.com/en-qa/legal/conditions-of-carriage.html
(xii) Winner is responsible for any and all, fees, security and passenger facility charges applicable to the Prize, which may not be issued without payment for taxes and fees (except as specified otherwise in the voucher).
(xiii) Winner is responsible for the arrangement and cost of visa(s), passport(s), and transportation to and from the point of origin, meals, health documents required by Qatar Ministry of Public Health and other travel expenses unless stated otherwise (including in respect of any quarantine or isolation requirements that may be in operation in any jurisdiction).
(xiv) The prize tickets do not entitle the ticket holder to any mileage credit as part of the Qatar Airways Privilege Club program.
BY PARTICIPATING, EACH PARTICIPANT AGREES TO RELEASE AND HOLD SPONSOR AND SUBSIDIARIES, AFFILIATES, DIVISIONS, AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AND QATAR AIRWAYS HARMLESS FROM AND AGAINST ANY CLAIMS, ACTIONS, LOSSES, DAMAGES, OR LIABILITY OF ANY KIND, INCLUDING WITHOUT LIMITATION, PERSONAL INJURIES, DEATH, OR PROPERTY DAMAGE, OR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, WHICH PARTICIPANT OR ANYONE ELSE MAY INCUR AS A RESULT OF THIS PROMOTION OR THE USE, OR MISUSE OF ANY PRIZE INCLUDING BUT NOT LIMITED TO LATE BOOKINGS, TECHNICAL ERRORS (SUCH AS LOSS OF INTERNET SERVICES, COMMUNICATION SERVICES, ETC.) AND ANY OTHER CONDITIONS THAT ARE SET OUT IN FORCE MAJEURE CLAUSE. BY PARTICIPATING, EACH PATICIPANT HEREBY KNOWINGLY AND EXPRESSLY WAIVES ALL RIGHTS TO SEEK, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS AND/OR ANY OTHER DAMAGES AGAINST SPONSORS OR THEIR RESPECTIVE AFFILIATES, AGENCIES, AND EMPLOYEES. QATAR AIRWAYS TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE PROMOTION SHALL BE LIMITED TO THE VALUE OF THE PRIZES WON BY A PARTICIPANT.
15. Doha Festival City Mall reserves the right to hold void, cancel, suspend, or amend Digital Raffle where it becomes necessary to do so.
16. The Digital Raffle will be governed by Qatari law and participants submit to the jurisdiction of the Qatari courts in case of any disputes.